Professional lighting restoration
Most insurance providers after a disaster help their clients find companies that professionally specialize in fire,flood,smoke and yes lighting damage. I love referrals and helping insurance adjusters help their clients. When I’m asked to assist it often involving historical, emotional,or personal values. Often matters like this requires my communication and trust to assist in group discussions.
Like everyone I to dream of relaxing on a sunny beach during the winter. Its never happened but I still think about it. I do advise a lot of clients at the start of December to hold off on shipping which gives me a slower relaxing period before the holidays. It also avoids UPS damages during their peak volume.
This year on December 5th I received a direct request from a resort in Florida that had damages caused by hurricane Ian. By dealing directly with the inn and not a flood or smoke restoration company. I was able consult over the phone and listen to their needs. Basically the inn was focused on having a re opening on December 15th. That’s right only 10 days away. My first thought was I will not be able to relax during the holidays. The 10 day time frame was not a problem but would require the inn to expedite original panels overnight. I would then send them pictures of my glass best matching their panels for their 1900’s slag glass lamp designs. Via next day UPS air on Monday their panels arrived and I emailed pictures of the glass to be used for the lighting restoration.
An hour later my client at the Inn called expressing the color was perfect BUT they will require an additional 11 panels. Can you do it?…… Did I mention communication was important in my work? With my workbench having a lamp in progress, I said yes with some concerns. I would have to fire glass night and day for the next 4 days. They would need to have the panels sent back overnight and would need someone ready to install them. Four days later the glass panels were completed boxed and shipped on Thursday. The 13 panels plus the originals arrived back at the inn the next day in Florida. Over that weekend the inn had someone perform the installation which went smoothly without a hitch.
I’m not able to help everyone but I certainly try my best. I also understand every client has restrictions and limits with the type of lighting restoration I perform. The inn represents a client that obviously wanted the work completed with what ever it will take to succeed. It was both a challenge and a pleasure to help them. Maybe a place I will visit some slow winter day.
